Reach our team directly.
Whether you're exploring coverage options or need support with an existing policy, we're here to help — without pressure or unnecessary complexity.
Monday – Friday
9:00 AM – 6:00 PM
Singapore
Standard Time
Choose your preferred channel.
For policy enquiries, coverage questions, documentation support, and general correspondence. We respond during business hours, Monday to Friday.
228 Changi Road
#04-07
ICON@Changi
Singapore 419741
GIA Agency Code: C002981
UEN: 200902960K
Category: General Insurance (except Marine and Import, Export
& Credit Insurance)
Submit an enquiry.
Before you get in touch.
What type of insurance do you provide?
We are a licensed general insurance agency in Singapore, covering personal and commercial categories — home, travel, accident, liability, property, and more. We operate under the general insurance (non-marine) category.
How do I start the process?
Simply email us, call, or submit the enquiry form on this page. We'll review your situation and suggest the most suitable next steps — without obligation or pressure to commit.
Do you help businesses?
Yes. We work with SMEs and larger commercial clients on general insurance coverage, including public liability, property, and employer-related policies suited to their specific risk profile.
Where are you located?
Our office is at 228 Changi Road, #04-07, ICON@Changi, Singapore 419741. Correspondence and consultations by email or phone are also available.
Are you a regulated agency?
Yes. MAX-SHIELD Insurance Agency Pte. Ltd. is registered with the General Insurance Association of Singapore under agency code C002981, UEN 200902960K.
Can you help with an existing claim?
Yes. We provide guidance and support through the claims process — from initial documentation to liaising with the insurer on your behalf until resolution.